Premier Auto

anne mathewson 2 months ago

Prompt, courteous, reasonably priced. Highly recommend.

Cyndi Simpson 11 months ago

It was a Friday at 4:45 pm. Got into my car and there was the “check engine light.” I recently moved to Erie and came here with a loose steering wheel that Premier had fixed, so I called them. Front desk person Karen, who is always calm and friendly and helpful, told me that if the light was solid, it was drivable, but if it was flashing, I shouldn’t. (How has no one ever told me that in 45 years of car ownership?) It was solid, so she said to get there as quickly as I could, given they close at 5:30. I got there in about 15 minutes and Steve hooked my car up to the computer and found all kinds of interesting things, such as unplugged plugs. He also found a shorted-out wire. We all thought that a problem would likely be diagnosed, and I would need to bring it back. Not so. Steve replaced the wire, plugged in the plugs and I was DONE, no need to come back. This all took until about 5:50. Steve didn’t need to stay one extra minute, let alone 20. He and Karen both communicated well and steadily as I waited. I am very pleased and grateful that they took care of me, a one-time customer, in what felt like a very urgent situation. Though I had already decided I was going to keep going the

Ryan Markiewicz a year ago

Extremely expensive. I took my vehicle here for the first time for a simple oil change after my long-time auto shop/mechanic retired. Just an oil change costed me nearly $150 - almost double the price you should pay anywhere else. As part of that, they did top off my wiper fluid and antifreeze, but charged an arm and a leg for that as well. I don't know how they can get away with charging so much but I would avoid this place at all costs. It's not easy to find a shop you can trust but this is definitely not it.

April 2 years ago

They go above and beyond to help their customers!! I never had a specific garage I would go to, but I feel like I am in good hands here now and won't go anywhere else. Prices are fair, and they get the work done quickly.

Richard Gomolekoff 3 years ago

They were very expensive. I was in a pinch I had to have a tire mounted on my rim I had the tire off the car and they charged me for $24 for the service. I do have to give credit for the fact that they got me in the last minute they were just closing. But it's highway robbery. The people were very nice. Sometimes it's worth the pay a little extra to get good service and have it done right so it's possible they should have got a couple more stars.